Chasing users is a full-time job.
We do it for you.

Give every user a proactive account manager who notices and chases on WhatsApp and email until it's done. Built and run by us. Trained by your team.

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Demo: a WhatsApp conversation. Sofía, the account manager for NextHire, notices that Laura's ID on file has expired and messages her for a photo of the new one before Friday's contract renewal. Laura goes quiet on Monday despite an afternoon nudge. On Tuesday morning Sofía follows up again, Laura apologizes and sends the ID, Sofía prepares the renewal PDF, the signed copy comes back, and Sofía confirms Laura is set for next year.

"Today, 86% of our support conversations are resolved without human intervention, start to finish."

Andrés Juan Montaldo of Foliume. His team runs for 2,500+ users and ~800 tasks a week.

Account manager as a service.

They keep every relationship warm. A good account manager remembers the last conversation and follows up before anyone has to ask. Every user gets one familiar point of contact who stays close and looks after them over time, not a new face in the queue each time.

The whole loop, off your plate. Some work never ends: the form that never comes back, the document left unsigned, the reply you keep chasing. Reled gives every user a dedicated account manager who owns it end to end. They notice, ask, chase, confirm and file, and nobody sits in the middle. You hear back when something is done, or when a decision truly needs you.

Trained by your team, like any new hire. They learn from the people who already know the work, and every question you answer teaches them. What you handle this week, they handle alone the next. The knowledge stays in-house.

The risk sits with us. They work inside the tools your team already uses, so there is nothing for you to set up. We bill on autonomy, so if they don't deliver, you don't pay more.

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